Our Process

OUR 10 STEP PROCESS

Here is our 10 Step Process for getting you the justice you deserve:

1. INTAKE — Call in for free advice and you will speak directly with an attorney and/or an intake paralegal who will take down key information about the facts of your case, insurance information and the injuries you received. An appointment to meet directly with an attorney will be scheduled within two to three days of your call.
2. INITIAL FOLLOW-UP — You have questions and we have answers. Prior to your appointment, we will help guide you through insurance coordination, obtaining a rental vehicle, property damage, and medical follow-up.
3. ATTORNEY MEETING — By the time you come into our office we will have gathered lots of information so that you and your assigned attorney can focus on clearing up any loose ends and advise you as to what to expect in your case.
4. INVESTIGATION — The attorney will determine how to best investigate your case and activate your file. Your assigned attorney will instruct the intake paralegal and investigator as to what needs to be done to assure a smooth start to your case.
5. MEDICAL ASSESSMENT — Throughout the process of case management you will have access to your assigned attorney. Following intake, your attorney is assisted by a medical paralegal who will follow up with you regarding medical care, medical bills, and further insurance coordination.
6. COMPLETION OF MEDICAL CARE — It is important that you contact your attorney and/or paralegal upon completion of medical care. At that point, we will place your file in proposal format to send a demand to the defendant’s insurance company.
7. PROPOSAL APPOINTMENT — Once all records have been obtained and our medical summaries are complete, your assigned attorney will meet with you to discuss our evaluation and demand for settlement with the defendant’s insurance company. You should be aware that many other law firms do not provide for attorney/client meetings at this stage of the case. This is a very important meeting and helps to assure that you and your attorney are on the same page when it comes to negotiating your case.
8. SETTLEMENT NEGOTIATIONS — Unlike some law firms, your attorney, not a paralegal, will conduct all negotiations with the defendant’s insurance company. In fact, most cases resolve at this stage. Your assigned attorney will discuss all offers with you directly so that you can make an informed decision as to whether or not to accept an offer of settlement. We will advise you accordingly but the final decision is yours.
9. LITIGATION — While the large majority of cases settle without going to court, sometimes it is to your benefit to proceed to get justice in the courtroom by way of trial. If the award of a Judge or jury is likely to substantially exceed the offer by the insurance company, then, as they say, “take ‘em to court.” Throughout the litigation process there may be an opportunity for alternative dispute resolution (ADR) such as mediation or arbitration. Your assigned attorney will discuss with you any and all options for arbitration or mediation of your case prior to the actual trial.
10. SETTLEMENT — Whether it is by negotiated settlement or by a verdict in the courtroom, we love to see the smile on our client’s face when we turn over the final settlement check or award. We know it can make a big difference in people’s lives and we are proud to be a part of justice being done.